Frequently Asked Questions

First-time users receive 200 points as a gift. If you find the experience satisfactory, you're welcome to continue using our service.

When credits are insufficient, click [Top Up] in the bottom left corner of the website to enter the points top-up interface. Choose a suitable star coins package to purchase. Both WeChat and Alipay are supported. As your growth value increases, member discounts become greater.

If you have any questions, feel free to contact Comet assistant Atlas anytime~

AI paper creation is designed as an integrated academic writing assistant. By collecting your paper requirements, it performs intelligent decomposition and combination through large language models, sequentially generating paper titles, outlines, and main content that meet requirements. It also provides online paper writing tools and provides ideas during the writing process, supporting authors from first draft to final submission to simplify and enhance academic writing.

Additionally, Turnitin provides manual polishing channels and tools that can be customized and used according to your actual needs.

Rest assured, Turnitin will not index any files or information from our platform. The platform has information security mechanisms that strictly protect users' materials and privacy. The data you submit is only visible to you, so please use the platform with confidence.

The [Turnitin Plagiarism/AI Check] provided by our platform uses Turnitin International Teacher Edition query results (official service, using official API interface). If your school also uses this version, the query results for the same paper will be identical.

Plagiarism rates are related to Turnitin database updates, but query results should not fluctuate significantly within a short period;

AI detection rates need to exclude the impact of Turnitin AI detection algorithm upgrades.

An AI rate of *% means the actual Turnitin AI detection rate is between 1-19%. Since Turnitin's update in mid-July, AI rates between 1-19% no longer display specific values, and reports won't have color markings. If your school also uses Turnitin International Teacher Edition for AI detection, the result will also show as *%.

Please pay attention to the page tips. If the queried file meets requirements, under normal circumstances, the official query report will be generated within 15 minutes. During peak platform usage, there may be slight delays, please wait patiently!

If the final query status shows 'Failed', you can contact customer service Atlas and leave a message. We will help you complete it as soon as possible within 24 hours on business days.

The platform's [Comprehensive AI Detection] function does not include Turnitin queries. It integrates multiple AI detection APIs that overseas institutions or teachers might use. Some have stricter AI detection capabilities than Turnitin, while others are less stringent. Compared to Turnitin, this is a comprehensive AI query result from multiple APIs and should only be used as a comprehensive AI detection reference.

If you have any questions, feel free to contact Comet assistant Atlas anytime~

This feature has been tested with extensive data and actual papers. The AI reduction effect is significant, targeting specific areas that need AI reduction. Results are delivered within 1-5 minutes - fast, convenient, and cost-effective.

⚠ AI Reduction Tips:

① It's recommended to upload documents, so the AI reduction feature can preserve the original format while reducing AI rate, without affecting original tables, formulas, or images.

② Can instantly reduce document AI rate to an acceptable submission level

③ Don't input too much content at once. Processing text in two or three paragraph segments will result in better algorithm processing speed and effectiveness

If you have any questions, feel free to contact Comet assistant Atlas anytime~

Similarity and AI are two different dimensions, so they cannot be reduced together. Testing shows that processing one dimension may slightly affect the other. If your paper needs both plagiarism and AI reduction, it's recommended to reduce plagiarism first, then handle AI reduction. Plagiarism reduction may slightly change the original content by removing redundant repetitive content, while AI reduction won't significantly affect the original meaning.

If you have any questions, feel free to contact Comet assistant Atlas anytime~

The [Plagiarism Reduction] feature reduces repetition rates by rewriting sentence structures or removing redundant or repetitive expressions. This is particularly effective for content highlighted as coming from the same similarity source.

However, for content with specialized vocabulary or engineering papers, because technical terms and expressions are fixed and cannot be replaced, if content isn't similar to source A, it might be similar to source B, making it harder to reduce. But if your paper's similarity sources are all below 1%,

most schools generally won't easily determine it as plagiarism, as it falls within the school's tolerance range. You can confirm with your professor or TA

If you have any questions, feel free to contact Comet assistant Atlas anytime~

We need to comprehensively evaluate based on the paper's word count, difficulty, deadline, etc.:

1. If you have no ideas, the platform's [AI Paper Creation] feature supports AI-generated paper drafts and manual polishing services, helping you quickly complete high-quality papers and polishing. Specific costs and credits consumed will vary based on your paper requirements.

2. If you need manual AI reduction + polishing services, the fee depends on the word count needing AI reduction and completion time. You can contact platform assistant Atlas for evaluation and answers to your questions.

3. If you need pure manual writing services, the fee will be higher and will vary based on the paper's specific requirements and complexity.

We recommend directly contacting platform assistant Atlas or submitting your requirements on the platform (writing service entrance). Staff will communicate with you in detail to provide more accurate pricing. Please specify your requirements including paper topic, word count, deadline, etc., so we can provide more precise price estimates.

If you have any questions, feel free to contact Comet assistant Atlas anytime~