Privacy Policy

1. General Provisions

Welcome to Turnitin's AI education services. We protect your privacy and ensure your personal information is secure. By using our services, you agree to this privacy policy.

2. Information Collection

To provide quality services, we may collect the following personal information:

1. Registration Information:When creating an account, you provide basic information like name, email, and phone number.
2. Operational Information:We automatically collect usage data including device info, logs, IP addresses, and access times.
3. Payment Information:Payment information is recorded to ensure secure transaction processing.
4. Cookies:We use cookies to collect browsing data and optimize user experience.

3. Use of Information

We use your personal information for:

1. Service Provision:Processing orders, customer support, and completing transactions.
2. Service Improvement:Improving our services based on your feedback and usage data.
3. Security Protection:Ensuring platform security, preventing fraud, and protecting your account.
4. Marketing:Sending marketing information with your consent.

4. Information Sharing

We may share your personal information with third parties in the following circumstances:

1. With Your Consent:We will share your information with third parties after obtaining your explicit authorization.
2. Third-Party Service Providers:To provide better services, we may cooperate with service providers (such as payment processing, data analysis, etc.) and share your information when necessary. These services are obligated to ensure information security and may not use the information for other purposes.
3. Legal Requirements:If we are obligated to disclose your information under legal regulations or government requirements, we will disclose it in compliance with relevant laws.
4. Business Transfer:In case of company merger, acquisition, or asset transfer, your personal information may be transferred, but we will ensure that the new owner continues to protect your privacy.

5. Information Security

We take reasonable technical and management measures to protect your personal information from unauthorized access, disclosure, modification, or destruction. We regularly review our data collection, storage, and processing practices to ensure information security.

6. Information Storage and Retention

Your personal information will be stored on our servers. We will only retain your information for the period necessary to fulfill the purposes described in this privacy policy, unless the law requires or allows a longer retention period.

7. User Rights

As a user, you have the following rights regarding your personal information:

1. Right to Access:You have the right to access your personal information that we hold at any time.
2. Right to Correction:If you find that the information we hold about you is inaccurate or outdated, you have the right to request corrections.
3. Right to Deletion:In specific circumstances, you can request us to delete your personal information, such as when we no longer need the information.
4. Withdrawal of Consent:If you have consented to our use of your information for marketing purposes, you have the right to withdraw that consent at any time.

8. Protection of Minors

The Company respects the privacy rights of minors. Our services are not intended for minors under 16 years of age, and we do not knowingly collect personal information from such users. If we discover that any information collected belongs to a minor, we will immediately delete it.

9. International Data Transfer

Due to the international nature of our services, your personal information may be transferred to countries other than your country of residence. When conducting such international data transfers, we will comply with relevant legal regulations and ensure the security of your information.

10. Modifications to Privacy Policy

We may update this privacy policy from time to time to accommodate new laws and regulations, technology, or business practices. The revised privacy policy will be posted on this website with the modification date noted. Your continued use of our services constitutes acceptance of the revised terms.

11. Contact Us

If you have any questions, suggestions, or need further information about this privacy policy, you can contact us through the following methods:

12. Dispute Resolution

This privacy policy is governed by the laws of the People's Republic of China. Any disputes arising from or related to this privacy policy shall first be resolved through friendly consultation; if consultation fails, you may file a lawsuit with the People's Court where the Company is located.